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Crunchyroll Black Screen: Causes and Solutions

Crunchyroll is a popular streaming platform for anime and manga enthusiasts worldwide. However, many users have reported encountering a black screen issue while trying to stream their favorite shows on the platform. This article will explore the possible causes of Crunchyroll black screen and provide solutions to fix the issue.

Causes of Crunchyroll Black Screen

  1. Browser or App Issues: The black screen on Crunchyroll can be caused by browser or app issues. The problem can be with the browser or app not being updated to the latest version, cache and cookies issues, or incorrect browser settings.
  2. Internet Connection: Poor internet connection can cause Crunchyroll black screen. Streaming platforms require a stable and fast internet connection to deliver quality video content. Slow or unstable internet connection can cause buffering and black screens.
  3. Regional Restrictions: Crunchyroll has some regional restrictions that may prevent users from accessing the platform’s content in certain countries. If you are located in a region where Crunchyroll is not available, you may encounter a black screen issue.
  4. Account Issues: Account issues such as incorrect login credentials, subscription issues, and account suspension can cause Crunchyroll black screen.

Solutions to Fix Crunchyroll Black Screen

  1. Clear Cache and Cookies: Clearing cache and cookies can help fix browser or app issues. Go to the browser settings and clear the cache and cookies, then restart the browser or app.
  2. Update Browser or App: Make sure your browser or app is updated to the latest version. Check for updates and install them if available.
  3. Check Internet Connection: Check your internet connection speed and stability. If your internet connection is slow or unstable, switch to a different network or contact your internet service provider for support.
  4. Use a VPN: If you are located in a region where Crunchyroll is not available, you can use a VPN to access the platform. A VPN allows you to connect to a server in a different location, making it appear as if you are located in that region.
  5. Check Account Status: Make sure your account is active and has a valid subscription. Check for any suspension notifications and resolve any issues with the account.


  1. Disable Ad-Blocker: Sometimes, ad-blockers can interfere with the streaming of content on Crunchyroll. Try disabling the ad-blocker on your browser or app and check if the black screen issue is resolved.
  2. Try a Different Browser or Device: If the black screen issue persists, try using a different browser or device to stream on Crunchyroll. Sometimes, the issue could be with the browser or device itself.
  3. Contact Customer Support: If none of the above solutions work, you can contact Crunchyroll customer support for assistance. They can help you troubleshoot the issue and provide further solutions.
  4. Disable Hardware Acceleration: In some cases, hardware acceleration can cause issues with streaming platforms like Crunchyroll. Try disabling hardware acceleration in your browser settings and check if the issue is resolved.

In conclusion, encountering a Crunchyroll black screen issue while streaming on Crunchyroll can be frustrating. However, with the solutions provided in this article, you can fix the issue and enjoy uninterrupted streaming on the platform.

Published inTech Guides

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